Κέντρο βοήθειας

Πώς μπορούμε να σας βοηθήσουμε;

Πώς να αναζητήσετε, να υποβάλετε αίτηση, να πληρώσετε και να προστατεύσετε το σήμα σας — βήμα προς βήμα, με τους κανόνες όπως πραγματικά λειτουργούν.

For clients

How TMA works and how to search for a trademark.

How TMA works — From search to registration: what you do, what the representative does and what TMA does.
Searching trademarks and companies — Magic Search in your account: the country, the office, the search field, the filters and the exports.

The form, the representative, the payment and the power of attorney.

Applying for a trademark (9 steps) — Every step of the form, the name check, the AI class agent, drafts and accepting the risk.
My representative — How to appoint, change or release your representative for Albania and Kosovo, and how to accept an invitation.
Payments — The cost lines, paying by card or by bank, the payment receipt and payment requests.
Power of attorney (POA) — What the power of attorney is, how you sign it and how you send it — for Albania and for Kosovo.

The trademark's statuses and the services after the application.

Trademark statuses — How you follow your trademark: the application status, the official status at the office, notifications and the opposition deadline.
Services for your trademark — Renewal, opposition, transfer, licence and other services: how you request them, who prices them and how you pay.

The subscription, locked results and alerts.

Monitoring and locked results — What is compared, what you see without a subscription, the subscription periods, the plans and when monitoring starts.
Alerts and one-click opposition — How alerts are checked before they reach you, when they are sent and what happens when you press “Oppose”.

Messages with the representative and notifications.

Messages and notifications — The conversation with the representative for each trademark, messages from TMA, notifications and support.