Communication · For clients

Messages and notifications

The conversation with the representative for each trademark, messages from TMA, notifications and support.

Step by step

  1. The trademark's conversation

    On each trademark's page you have the conversation with the representative — or with TMA when the trademark has no representative. Every message reaches the other side with a notification and an e-mail.

  2. Messages from TMA

    Under “Messages” you find the messages TMA sends you; you reply when TMA allows it.

  3. Notifications

    The bell gathers every event: payments, statuses, alerts, payment requests. Under “Notifications” you see them all and mark them as read.

  4. Support

    For technical problems or questions, open a ticket under “Support” (you can link it to an application).

Rules

  • Pay only within the platform and do not take the arrangement outside it.
  • TMA sees the trademarks' conversations to prevent abuse.

Pages on the platform

Some pages open once you sign in.

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