Payments
Is there a refund if the trademark is refused?
No. Under the Terms of use (/terms), every payment on the platform and every step with the office (DPPI or KIPA) is non-refundable — even when the office refuses the mark. The only exception is a payment made twice by mistake for the same obligation: the extra amount is returned to you.
So before paying, look carefully at the results of the name check and consult your representative.